Bloomberg Industry Insights Series: Digital Transformation in Financial Services, Telco and Government

About The Series

Welcome to the Bloomberg Industry Insights Series, proudly sponsored by IBM. The Bloomberg Industry Insights Series is a portfolio of virtual events that convene industry experts in deep data and insight-driven conversations with the goal of tracking trends, discussing challenges and opportunities, and unearthing best practices on a sector by sector basis. The key sectors – Financial Services, Telecommunications, Government – are significantly impacted by the trends in digital transformation, the nature of work and workforces changing and consumer behaviors rapidly evolving. The pandemic has spurred these trends, and the need for rapid innovation to stay relevant. This series presents an opportunity to hear industry leaders and technology experts discuss their work and experiences in peer-to-peer conversations led by Bloomberg journalists and analysts.


Financial Services

The financial services sector is working rapidly to provide new products and higher levels of service in response to competition from new digital-first financial companies. Customers have come to expect a seamless, personalized experience delivered with quality of service and convenience. Participants in our banking events share how they are redesigning the back, middle and front office with automated end-to-end processes and AI-powered insights enabling exceptional customer experience.


The telecommunications industry has become an integral part of the digital economy with 5G, edge computing, and hybrid cloud services poised to set new standards for scale, speed and agility, for both consumer and enterprise customers. The global digital platform is growing dramatically, supporting cutting-edge products and services across industries. Telecommunications roundtable participants share how advanced technologies have been applied in various industries, and how they enable new services for customers.


Similar to the private sector, government agencies are finding that the secure delivery of key services and benefits requires digitization – and requires institutions to modernize their technological infrastructure. Technological innovations such as cloud platforms and AI enable governments to do the work necessary to ensure resilient societies. Government roundtable participants share their various use cases for their digital platforms, and how society benefits from investments in their digital infrastructure.

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